Are you buying used items?

Yes! We are currently accepting CDs, LPs, DVDs, Blu-Ray, games, gaming consoles and accessories at all 8 Beat Goes On locations.

Are my items processed immediately?

If you are selling a smaller number of items, our staff should be able to process your purchase on the spot and pay you out in cash or store credit.

If you have a larger collection, your purchase may need to be held at the store until it can be looked through in turn.  Once your items have been processed you will be contacted by phone.

When can I drop off my items?

We accept purchases during regular business hours. Please note, we only accept a certain number of drop-offs at a time, so calling your local store ahead of time is suggested. Find your closest location here. If we have reached capacity, you may have to get back in touch with us at a later date.

How long will it take to go through my items?

It all depends on the amount of purchase drop-offs we receive, and the backlog of a given store. It may take between 2-10 days to process your purchase.  Purchases are checked in the order that they arrive.  Our goal is to have them completed as quickly as possible!

How does drop-off purchasing work?

Customers will fill out a Drop-Off Receipt with contact information as well as a description and/or count of the items being dropped off. We will contact you with a quote as soon as we've had a chance to look through your items.

How do I collect any items you have decided not to purchase?

Any items we are not able to purchase will be held at the store level for 7 days after we contact you with a quote. You can pick up your items anytime during business hours.

How does a cash offer compare to an in-store credit?

We offer 30% more in-store credit vs. a cash offer.  This credit can be put onto a gift card for online use, if requested.

What are your store hours?

The business hours for all locations can be found here.

Our Quality Control Process

• Items must have all packaging and appropriate cases.

• Items that are not in excellent condition may be purchased for less, and repaired at our cost.

• Store staff will determine which items can be repaired based on condition and demand for that title.

• Store staff may not purchase an item due to overstock of that particular title, regardless of condition.

• If an item is still sealed, we treat it the same way we would a used item in perfect condition; this is because all sealed items are opened prior to being stocked in order to remove the disc.

• Unfortunately, we cannot determine whether items will be purchased unless they're brought into one of our stores.  We do not give price quotes or estimates over the phone or by email (even if you have a detailed spreadsheet!).

• We typically do not purchase full-frame movies unless that is the original in which the movie was filmed.

• We do not purchase Laserdiscs, VHS tapes or cassette tapes.

• You must be 18 or older with valid, government issued photo ID to sell. (ID includes: Driver's License, BYID, or an up-to-date Passport.)

• Please note that at times a Beat Goes On™ location may temporarily suspend cash offers and solely offer store credit.  This allows us to rebuild a cash float to pay out purchases in waiting.  It is encouraged to call ahead to ensure that we are able to process your purchase.

Sell By Mail

Are you far from one of our locations, but would still like to sell to us?  Click here for more information on our Sell By Mail program.