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The Beat Goes On: Curbside Pickup

We are happy to announce that we are now able to offer curbside pick-up at select Beat Goes On locations starting Tuesday May 12. Our pick-up hours are between 11am-4pm Tuesday-Saturday at our Brantford, Cambridge, Guelph, Kitchener, London & Waterloo locations. You will not be able to enter the store; all pick-ups are curbside only. Health & safety are our top priorities. Our Burlington, Hamilton & Oakville locations will remain closed at this time.

We ask that you do not use this service if you have recently traveled, are symptomatic, or have been exposed to a confirmed or suspected case of COVID-19.

Q. Are your stores closed?

A. As of Tuesday May 12 we will be offering curbside pick-up at select BGO locations. Unfortunately all locations are currently closed to walk-in customers. We are always open at www.beatgoeson.com!

Q. What options do I have to shop at The Beat Goes On?

A. There are currently three ways to shop at The Beat Goes On.

  1. Order online at beatgoeson.com. You can get your order shipped directly to your home (free shipping on orders $15 or more) OR get your order sent to a Beat Goes On location that is offering curbside pick-up. Please wait for a confirmation email before you proceed to the store!
    • Locations currently offering curbside pick-up are Brantford, Cambridge, Guelph, Kitchener, London & Waterloo.
    • All online orders now require payment before check-out.
  2. Call in your order. Call your desired BGO pick-up location to confirm stock availability.
    Please note, staff will not be able to order items between stores at this time (this must be done at beatgoeson.com)
  3. Walk-up customers are also welcome. Be advised that you will not be allowed in the store at any time. You must call the number on the door upon arrival to confirm stock availability.
    Please note, staff will not be able to order items between stores at this time (this must be done at beatgoeson.com)

Q. Is there a minimum order value to be eligible for curbside pick-up?

A. There is no minimum order value needed to be eligible for curbside pick-up.

Q. How does curbside pick-up work?

A. Upon arrival at a BGO location, call the store number listed on the door and an associate will locate the items you have requested.

Q. What are your store hours?

A. We are currently open for curbside pick-up Tuesday-Saturday 11am-4pm. We are closed Sunday & Monday.

Q. Will you be accepting exchanges/refunds?

A. For the safety of our staff we will not be offering exchanges or refunds at this time.

Q. Can I bring my used items to sell?

A. We are in the process of working on a system to resume buying from the public but we are not there just yet. Therefore, we are not accepting any used items at this time.